Usually I strive to get products shipped as quickly as possible after payment clears. This is normally around a week (if I don’t have the item already in stock), but sometimes it may take up to 2 weeks. if you need something by a certain date, please, please, PLEASE CONSULT ME BEFORE you purchase!
All items include a gift box and are shipped in a protective wrapping.
Each piece or its finishing is hand made, so there may be minor variations from the photos and between identical pieces.
Standard shipment typically arrives around 7-12 business days.
VERY IMPORTANT! Keep in mind that international packages may be delayed in customs and may take longer to arrive.
Please understand that any delay caused by the mail carrier or customs are beyond my control.
Please be aware that any applicable customs taxes & duties are the responsibility of the buyer and I cannot be held accountable for any additional costs, that may result from local VAT.
**There are no refunds for unclaimed packages, due to local taxes.
If you are unsatisfied with your item please contact me! You may return your item within 5 days of receipt, and you will be refunded the purchase price (not including shipping costs and transaction fees). For returns, shipping must be paid by the buyer and the item must be unused and reach the seller no later than 30 days after the purchase. Your Paypal account would be refunded as soon as I receive the item back.
If you wish to cancel the purchase after the item was already shipped, your account will be refunded (not including shipping costs and transaction fees) as soon as the item reaches me – do not claim the item from the courier!
**Please be aware that custom orders are not refundable and cannot be replaced!